Official contact routes

Send the right thing to the right place.

Notchi is an independent open-source project. Public technical reports belong on GitHub; sensitive details and private inquiries belong in email.

Product help and bug reports

Use the public GitHub issue tracker for a reproducible app problem, a compatibility report, or a feature discussion. A useful report includes the Notchi version, macOS version, what you expected, what happened, and the smallest set of steps that reproduces it. Check existing issues first so related evidence stays together.

Never post API keys, passwords, private prompts, personal clipboard content, or crash logs containing sensitive file paths in a public issue. If the report cannot be safely made public, use email instead.

Open GitHub IssuesReport a bug, add reproducible evidence, or join a public product discussion. Read the sourceCheck the README, implementation, and current release before reporting.

Security, privacy, and press

Email xiikii@outlook.com for security disclosures, privacy questions, press inquiries, or details that should not be public. A helpful security report identifies the affected version, explains the impact, and includes safe reproduction steps. Do not send active credentials or unnecessary personal data.

Notchi does not operate telephone support, a sales desk, or a physical customer office. Support is handled online by the project maintainer. For privacy questions, read the published policy first and mention the section your question concerns.

Before contacting support

Confirm that you are running the latest published Notchi release.
State whether the issue involves Notes, Reminders, Accessibility, a provider key, or a local coding-agent CLI.
Remove secrets and private content from screenshots, logs, and sample prompts.
For provider errors, include the provider name and exact non-sensitive error text.